COMMERCIAL BILLING AND FOLLOW-UP

Expert Assistance When You Need It Most

Liberty’s experienced commercial claims representatives are dedicated to resolving commercial payor issues, bringing years of payor-specific knowledge to the table.

Do you have electronically rejected claims? Complicated contract language? Medical necessity not established? Liberty can help. We analyze your accounts within 24 hours of referral. 

Liberty Provides

  • In-depth assessments to identify opportunities for process improvement
  • Customized programs to support specialized needs
  • Management of difficult payer portfolios via tailored solutions
  • IT system implementation and legacy system support
  • Liberty’s senior management team meets with hospital management each month to review progress, provide operational improvement ideas and ensure that outcomes exceed hospital expectation

Our Goal: Zero.

Think a zero balance on your commercial accounts is impossible? Think again. At Liberty, we work commercial accounts to complete resolution — zero balances — through cash payments, adjustment requests and/or initiating formal appeals. Liberty finalizes the majority of accounts within 60 days of referral, providing actionable insights to help you improve your processes along the way.

$1.5 M

Patients satisfied with their billing process are five times more likely to recommend a hospital to others, which can result in a lifetime patient value exceeding $1.5 million for that household.

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