CALL  CENTER

Full -Scale Call Center Services for a Fraction of the Cost

Liberty’s 24/7, U.S.-based call center provides exceptional customer service whenever you need it—peak hours, nights, weekends and even holidays. Our multilingual agents—experienced in hospital revenue cycle management—answer all calls in two rings or less, and our proprietary portal enables us to process e-checks and card payments, and then transfer money directly to you.

Looking for an easy-to-use solution for managing customer calls?

You can count on Liberty’s specialists to answer patient billing questions, update insurance information, take payments and escalate issues when necessary.

 

REAL RESULTS:

Over a four year period Liberty collected 92% percent of both inpatient and outpatient accounts referred.

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